Frequently asked questions
Quick answers to what students and teachers ask us most.
About the platform
What is mo3llm?
A Saudi learning platform for students and teachers: ready lesson preps aligned with the Ministry of Education curriculum, a question bank for school subjects, Qudrat, Tahsili, STEP and the professional license, an interactive virtual lab, and live exams students take part in during class.
Is it free?
Yes, the platform sections are free during the current period. Just create an account to start.
Do I need to download an app?
No, the platform works in the browser on phones and computers. You can also install it on your phone so it opens like an app: on Android choose "Install app" or "Add to Home screen" from the browser menu; on iPhone tap Share in Safari, then "Add to Home Screen".
For students
How do I practice for Qudrat and Tahsili?
Open the Qudrat or Tahsili section and try questions with an explanation for every answer, no sign-up needed. Then create a student account to keep practicing, save your progress and take mock tests that mirror the real exam.
Do I need a class or teacher code to sign up?
No, any student can sign up and use the platform on their own. If your teacher sends you an invite link, open it and you will join the class automatically.
What is the Virtual Lab?
Interactive science experiments matched to textbook lessons: change the values and watch the result, then solve tasks and check your understanding. It covers physics, chemistry, biology and math, with more subjects being added.
For teachers
What does the platform offer teachers?
A curriculum-matched prep bank where you pick the unit and lesson and print directly, a virtual lab to show in class, a question bank, classes for your students, and live exams with real-time results.
How do live exams work?
Pick questions from the bank, your students join with the exam code from their phones, and their answers and results update in front of you in real time.
How do I add my students to a class?
Create a class from your dashboard, then send the invite link to your students. Each student who opens it joins your class automatically.
Account and privacy
I forgot my password. What should I do?
Tap "Forgot password" on the sign-in page and a code will be sent to your confirmed email so you can set a new password. That is why we recommend adding and confirming your email from your account page.
Can I register more than one account with the same email or phone?
No, each account, student or teacher, has its own email and phone number. This protects your account and prevents impersonation.
How do I change my name, email or password?
From your account page: students from "My details" in their dashboard, teachers from "Profile". When your email or password changes, we email you an alert so you know it was you.
Is my data safe?
The connection to the platform is always encrypted, and passwords are stored encrypted so no one can read them, not even the platform team. Details of the data we collect and how we use it are in the privacy policy.
My question is not here. How do I contact you?
Email us at info@mo3llm.com or call 0532698099, or use the contact form on the home page.
Still have a question? We are happy to help.
Contact us